Canada iPhone Class Action Settlement 2024: Check Eligibility Requirement & Claim Process

Apple Inc. is accused of allegedly slowing down the performance of numerous iPhone models, which has led to significant complaints. The Canadian iPhone Slowdown Settlement will address these issues. This settlement, which is the result of lawsuits that were filed in 2018, aims to reimburse iPhone owners in Canada who have suffered a decline in device performance as a result of software upgrades.

It has been decided to extend the deadline for submitting the Claim Form for the Apple iPhone Class Action Settlement in Canada until September 3, 2024. You have one more chance to submit the form if you have not done so before, and this is your only chance to do so.

The history of the settlement, the qualifying requirements, the procedure for submitting claims, and the significant dates are all discussed in this publication. It includes information that is vital for iPhone customers in Canada who are interested in understanding their rights and the possible compensation that they may receive as a result of the settlement agreement. It was on March 4, 2024, that the court gave its approval to this settlement.

Canada iPhone Class Action Settlement 2024

Several iPhone models, including the iPhone 6, 6 Plus, 6s, 6s Plus, SE, 7, and 7 Plus, are the focus of the case, which centres on allegations that Apple’s iOS versions (10.2.1, 10.3, 11, and 11.2) intentionally slowed down or throttled the performance of these devices.

In addition, it is alleged that Apple neglected to provide information about the management of performance and the health of its batteries, so deceiving customers about the capabilities and health of their devices.

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Overview of Canada iPhone Class Action Settlement 2024

Claim NameCanada iPhone Class Action Settlement
CountryCanada
Payment Method Online 
Post Category Finance

Qualifications Required 

The following requirements must be satisfied by persons for them to be eligible for compensation under the Canadian iPhone Slowdown Settlement:

iPhone Class Action Settlement

Models of iPhones That Are Affected The settlement applies to certain iPhone models, which include the following:

  • The iPhone 6
  • The iPhone 6 Plus
  • The iPhone 6s
  • Apple’s iPhone 6s Plus
  • The first iteration of the iPhone SE
  • Additionally, the iPhone 7 Plus

Eligible iPhones must have any of the following versions of iOS to be eligible:

  • Installing or downloading iOS version 10.2.1 or a later version (for iPhone 6, 6 Plus, 6s, 6s Plus, or SE) is required.
  • Installing or downloading iOS version 11.2 or later (for iPhone 7 or 7 Plus) is required.

The installation or download in question must have taken place before the 21st of December 2017.

  • Experience of Problems: Claimants are required to make a declaration under oath that they experienced a decrease in the performance of their device after the relevant iOS version was downloaded or installed.

Amount details of the Apple Canada iPhone Settlement and the Submission of Claims Submission

After reaching a settlement agreement, Apple has agreed to pay a sum ranging from 11,137,500 to 14,427,500 Canadian dollars. However, this does not suggest that Apple has committed any wrongdoing. Each qualifying claimant may get a different amount of compensation, which may go up to CAD 150 for each iPhone that was impacted.

Claimants are expected to receive guidelines on how to submit their claims after the final court hearing on March 4, 2024, where the settlement was approved. These guidelines will include the provision of personal information, iPhone serial numbers, and a declaration made under oath regarding the installation of the specified iOS versions and subsequent performance issues.

Apple iPhone Settlement Amount Demanded to Be Claimed

Utilize a web browser to go to the website www.smartphoneperformancesettlement.ca. Any information about the settlement may be found on this website, which serves as the official source.

To verify that you are eligible for the settlement, it is important to thoroughly study the qualifying conditions before moving further.

Find a section that is labelled “File a Claim” and look for it.

Ensure that the claim form has all of the necessary information.

You are needed to attach any paperwork that has been requested.

Make sure that your claim form and the papers that are attached are accurate and comprehensive by reviewing them.

You should make sure to save a copy of the confirmation receipt or any acknowledgement that you get once you have submitted your claim.

Legal Rights and Choices Available to Members of the Class

By the time the deadline arrived on January 10, 2024, affected persons had numerous alternatives to choose from:

  • Allowing people to seek separate legal action against Apple is what is meant by the term “opt-out.”
  • Offering a forum in which members of the class may voice their concerns or issues with the terms of the settlement is the goal of this project.
  • Putting in a Claim: By taking part in the settlement of the class action lawsuit, one might obtain money.
  • Take No Action: You are automatically included in the settlement class, and the judgments of the court bind you.

Steps to Take Next in Canada Settlement Regarding Apple’s iPhone Slowdown

As a result of the settlement being accepted, comprehensive information about the submission of claims has been made accessible, which marks the beginning of the time during which claims may be filed. Members of the class who are eligible to file their claims are required to get themselves ready to do so by collecting the required evidence and visiting the official settlement website regularly for any developments.

A significant moment has been reached for Apple consumers who the Canadian iPhone Slowdown Settlement has impacted. This settlement provides an avenue to compensation for those customers who have suffered decreased device performance, which software upgrades had purportedly caused. It is recommended that persons who are eligible for the settlement be informed throughout the claims process and be prepared to actively engage to ensure that they get their share of the settlement.

Future Updates

Apple may introduce changes in the way that it creates and delivers software upgrades in the future. These improvements are intended to prevent performance throttling without the approval of users or proper information.

Enhanced Customer Communication: Future updates may contain more specific information regarding the influence that upgrades have on the performance of the device, which will then assist consumers in making more informed choices.

Battery Health Management Apple can improve the features that are associated with battery health management. This would provide consumers with more control and better tools to maintain the functionality of their devices over time.

Greater Impact on the sector: This settlement may persuade other technology businesses to adopt procedures that are comparable to those that have been adopted, therefore enhancing transparency and consumer relations across the sector.

A fact check on the allegations

the complaint claimed that Apple purposefully slowed down older iPhones to encourage customers to buy new smartphones or replace their batteries. The term “throttling” was used to describe this method, which was used to monitor the performance of the battery and avoid sudden shutdowns.

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Even though Apple acknowledged engaging in the activity, the company said that it was done to extend the lifespan of devices and prevent sudden shutdowns. An apology was given to the general public by the corporation, and they provided subsidized battery replacements.

Information Regarding the Settlement The settlement includes monetary compensation for individuals who are entitled to it; however, the actual amount that each person receives may vary. Without admitting any wrongdoing, Apple reached an agreement with the settlement to address the accusations.

Final Thoughts

One of the most significant moments in the history of the interaction between customers and technology firms is the completion of the Canada iPhone Class Action Settlement. It highlights the need to do business in a transparent and accountable manner, as well as treat consumers fairly.

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The settlement serves as a reminder that clear communication and consumer rights must be valued, even though Apple insists that its goals were to protect the functioning of the device. Not only does this case provide a precedent for how similar situations could be addressed in the future, but it also benefits customers of technological items all across the globe, from iPhone users to consumers of other products.

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