Get in Touch With Us
Whether you have spotted something on our site that needs a second look, want to suggest a casino for review, or simply have a question about online gambling in Australia, this page explains how to reach us and what to expect when you do.
How to Reach the Team
Email is the most reliable way to contact us. Every message is read by a real person, and we aim to reply within two working days. When you write, a little context helps — letting us know upfront what your message is about means we can get it to the right person quickly and come back to you with a useful answer.
Reach us at: [email protected]
What You Can Write to Us About
We welcome all kinds of enquiries. The most common reasons readers get in touch include:
- Content questions — If anything on our site is unclear — whether it is about a bonus offer, a casino's payment methods, or how we rank the casinos we cover — just ask.
- Corrections and updates — We take accuracy seriously. If you spot information that looks out of date or incorrect, please flag it. We investigate every report and update our content where needed.
- Casino suggestions — Know of an Australian-friendly casino you think we should review? Tell us which one and why it caught your attention.
- Feedback and ideas — Have a topic you would like us to cover — pokies guides, withdrawal comparisons, responsible gambling tools? We shape future content partly around what our readers ask for.
- Partnership and editorial enquiries — If you represent a casino or gaming organisation and would like to discuss how we might work together, please introduce yourself and outline what you have in mind. Note that commercial relationships do not influence our editorial ratings or rankings.
- Responsible gambling concerns — If you or someone you know is experiencing difficulties related to gambling, please mention this in your message. We will point you towards appropriate support services available to Australians.
What Happens After You Send a Message
Your message goes directly to our editorial team — not an automated inbox filter. We do not use bot replies as a substitute for a real response. You will hear from a person who has actually read what you wrote.
Our target is to respond within two working days. During particularly busy periods it may take a little longer, but we will always follow up. We appreciate your patience.
About Our Editorial Standards
Australia Casino is an independent comparison and review site. Every casino we feature — from VegasNow and LuckyOnes through to Bet Republic — is researched and reviewed against consistent criteria: payout speed, game range, bonus terms, payment options and licensing. Our editorial ratings are not for sale, and no commercial arrangement changes a casino's position in our rankings.
We cover offshore casinos available to Australian players and aim to give readers honest, practical information to help them make informed choices. Reader feedback is a genuine part of keeping that information accurate and useful. If something we have published has affected you in any way, we want to hear about it.
A Note on Responsible Gambling
All content on this site is intended for adults aged 18 and over. If gambling is causing you or someone close to you harm, support is available. The National Gambling Helpline can be reached on 1800 858 858, and further resources are available through the Gambling Help Online service. You do not need to contact us first — please reach out to those services directly.
Thank you for taking the time to visit this page. We look forward to hearing from you.