Canada iPhone Class Action Settlement 2024: Check Eligibility Criteria & Claim Process

Apple Inc. is being accused of allegedly slowing down the performance of several different iPhone models, which has resulted in a substantial number of complaining customers. These concerns will be addressed by the Canadian iPhone Slowdown Settlement later this year.

The purpose of this settlement, which is the outcome of litigation that was brought in 2018, is to compensate iPhone users in Canada who have experienced a decrease in device performance as a consequence of software updates.

After much deliberation, it has been determined that the deadline for filing the Claim Form for the Apple iPhone Class Action Settlement in Canada would be extended until September 3, 2024. If you have not yet submitted the form, you have one more opportunity to do so, and this is the last opportunity you will have to send it in.

It is included in this book that the history of the settlement, the standards for eligibility, the process for filing claims, and the crucial dates are all described. This document contains information that is essential for iPhone consumers in Canada who are interested in gaining a grasp of their rights and the potential compensation that they may receive as a consequence of the settlement agreement. By the terms of this settlement, the court issued its approval on March 4, 2024.

Canada iPhone Class Action Settlement 2024

The lawsuit centres on accusations that Apple’s iOS versions (10.2.1, 10.3, 11, and 11.2) purposefully slowed down or throttled the performance of several iPhone models, including the iPhone 6, 6 Plus, 6s, 6s Plus, SE, 7, and 7 Plus.

The case is centred on the allegation that Apple intentionally slowed down or throttled the performance of these devices. Additionally, it is claimed that Apple failed to give information on the management of performance and the health of its batteries, ultimately leading to users being misled about the capabilities and health of their devices.

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Overview of Canada iPhone Class Action Settlement 2024

Claim NameCanada iPhone Class Action Settlement
CountryCanada
Payment Method Online 
Post Category Finance

Qualifications Required 

It is necessary for individuals to fulfil the following conditions for them to be eligible for compensation under the Canadian iPhone Slowdown Settlement:

 iPhone Class Action Settlement

The iPhone models that are impacted by this issue Certain iPhone models are included in the scope of the settlement, which includes the following varieties:

  • Apple’s iPhone 6
  • It is the iPhone 6 Plus.
  • Apple’s iPhone 6s
  • The iPhone (6s Plus) from Apple
  • A prototype of the iPhone SE in its first shape
  • This is in addition to the iPhone 7 Plus.

Eligible iPhones must have one of the following versions of iOS installed to be eligible:

  • The iPhone 6, 6 Plus, 6s, 6s Plus, or SE device must have iOS version 10.2.1 or a later version installed or downloaded to be compatible with this feature.
  • To ensure compatibility with iPhone 7 or 7 Plus, it is necessary to install or download iOS version 11.2 or later.

To be considered valid, the installation or download in question must have been completed before the 21st of December 2017.

  • Claimants are needed to make a statement under oath that they experienced a decline in the performance of their device after the relevant iOS version was downloaded or installed. This declaration must be made to determine whether or not they are eligible for compensation.

The total amount of the iPhone settlement with Apple Canada, as well as the claims that were submitted

Apple has agreed to pay a figure that falls anywhere between 11,137,500 and 14,427,500 Canadian dollars as part of a settlement agreement that was reached via negotiations. It should be noted, however, that this does not imply that Apple has engaged in any illegal activity. Each eligible claimant may get a different amount of compensation, which might reach up to CAD 150 for each iPhone that was affected by the incident.

It is anticipated that claimants will be provided with instructions about the submission of their claims after the conclusion of the last court hearing on March 4, 2024, during which the settlement was authorized. A statement made under oath describing the installation of the specified iOS versions and subsequent performance concerns will be included in these recommendations. Additionally, the disclosure of personal information and iPhone serial numbers will be required.

Apple iPhone Settlement Amount Demanded to Be Claimed

Make use of a web browser to get to the website located at www.smartphoneperformancesettlement.ca. This particular website, which functions as the official source, is where you may get any information that pertains to the settlement.

Before going forward with the process, it is essential to carefully examine the requirements that must be met to determine whether or not you are qualified to receive the settlement.

You should seek a part that is labelled “File a Claim” and locate it.

Check to verify that the claim form has all of the requirements that are required.

Every piece of documentation that has been required must be attached by you.

You should check the documents that are linked to your claim form to ensure that they are correct and include all of the necessary information.

When you have finished submitting your claim, you should make sure to save a copy of the confirmation receipt or any acknowledgement that you get.

Choices and Legal Rights That Are Available to Individuals Who Are Part of the Class

By the time the deadline approached on January 10, 2024, those who were impacted had a variety of options to choose from, including the following selections:

  • When users are allowed to pursue separate legal action against Apple, this is what is meant by the phrase “opt-out.”
  • The purpose of this initiative is to provide a platform in which members of the class may express their concerns or points of contention over the conditions of the settlement.
  • A Claim That Is Being Made: One has the opportunity to get financial compensation by participating in the settlement of the class action lawsuit.
  • If you do not take any action, you will be automatically included in the settlement class, and you will be required to abide by the decisions that the court finds.
Steps to Take Next in Canada Settlement Regarding Apple’s iPhone Slowdown

Following the acceptance of the settlement, detailed information about the filing of claims has been made available to the public. This marks the beginning of the period during which claims may be submitted. Members of the class who are qualified to submit their claims need to make themselves ready to do so by gathering the necessary documentation and staying on the official settlement website regularly to monitor any changes that may occur.

Apple customers who have been affected by the Canadian iPhone Slowdown Settlement have reached a momentous occasion. This time is crucial. Those consumers who have experienced a drop in device performance, which was allegedly brought on by software updates, now have the opportunity to seek reimbursement thanks to this settlement. It is advised that those who are eligible for the settlement be kept informed throughout the claims process and be prepared to actively participate to guarantee that they get their portion of the settlement.

The Upcoming Updates

At some point in the future, Apple may decide to make modifications to the process by which it develops and distributes software updates. To prevent performance throttling without the consent of users or the provision of appropriate information, these enhancements have been implemented.

Enhanced Customer Communication: Future updates may provide more particular information about the impact that upgrades have on the functioning of the device. This will then aid customers in making more informed decisions.

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Management of the Battery’s Health Those functions that are linked with battery health management are something that Apple can enhance. In this way, users would have a greater degree of control over their gadgets and access to improved tools that would allow them to maintain their performance over time.

This settlement may motivate other technology firms to implement practices that are equivalent to those that have been established, improving transparency and customer relations throughout the industry. This settlement may have a greater impact on the sector.

Conclusion

In the annals of the history of the relationship between consumers and technology companies, the conclusion of the Canada iPhone Class Action Settlement stands out as one of the most momentous occasions. It brings to light the need to do business in a way that is both responsible and transparent, as well as fairly treating customers.

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Additionally, the settlement serves as a reminder that clear communication and consumer rights must be recognized, even though Apple maintains that it intended to safeguard the functionality of the device. This case not only establishes a precedent for how similar circumstances should be handled in the future, but it also helps purchasers of technology things all around the world, including those who use iPhones as well as those who purchase other products.

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