Change Management

Think of a time when you had to manage someone’s expectations on something that was changing. It can be something from work – a change in process or a change in staff, perhaps. It can also be something on a smaller scale – a change in logistics for a family gathering or community fundraiser. In either element, change management always plays a part. Organizations will always see ebbs and flows in their methods and processes. Change is tough for most people – it can be challenging, worrisome, and intimidating. How do we face change in our organization, manage all shifting […]

Implicit Bias in the Workplace

Recently, I had the fortunate experience of sitting through a six-hour workshop which focused on implicit bias in the workplace. Implicit biases are your opinions, beliefs, and stance on a multitude of issues and topics that are made at the subconscious level. For the most past, we are mostly aware of our opinions, beliefs, and stances on a conscious, cognitive, level. To dive deeper means to stare into the mirror of introspection and ask ourselves: Why? In order to answer this question honestly, one must take a step back to reflect on things such as birthplace, neighborhood, family dynamics, socio-economic […]

Time Management

I am finding myself saying more often these days that “time is our most precious commodity.” Maybe it seems that way since I am growing older, and it feels like I am running out of time. Pressure at home to spend quality time with my husband, with family and friends, for maintaining a home, etc; and pressure at work where there is increased pressure to deliver on commitments and to achieve more with fewer resources. Lately, it seems that by Friday afternoon, reflecting back on the work week, there remains tasks undone, and not only in the office. I decided […]

What Makes a Top Employer?

More often than not, employees worry about what they need to do for their manager. What do they need to do to keep themselves in the good graces of their boss, to get to that next level, or most basic and important, to keep themselves employed. We’re going to flip the script this week: Let’s explore what makes a good employer. What do top companies do to make sure they attract the quality of individuals they wish? How do they keep them for the long run? How do you make a destination employer? There are many opinions about what makes […]

Reasonable Accommodation

An employee has been absent from work for a few days or so. They come back toting a physician’s note stating they can return to work but with certain conditions. They require a reasonable accommodation. Every employer goes through the murky pathways of handling this situation. What is a reasonable accommodation? Why does an employer need to comply with this? How does it affect the work force? Starting from the beginning, we all understand that Federal law prohibits discrimination based on someone’s actual protected status (race, age, disability, etc.) as well as someone’s perceived status; even if the perception is […]

The Maryland Healthy Working Families Act

The Maryland Healthy Working Families Act became law in our state as of February 11th. This law requires all public and private employers to provide paid and unpaid earned sick and safe leave to eligible employees. According to the new law, an eligible employee can use earned sick and safe time for medical needs, such as, employee or family members mental and physical illness, injury, or medical visits including preventive care. As well, the law provides for maternity or paternity leave (to bond with a child). Other reasons for time-off include recovering from domestic violence, sexual assault, or stalking (including […]

Where Do I Start?

  When you started a new job, how were you introduced to your new role? What do you think should be included in that introduction? How long do you think that introduction should last? When an individual starts a new job the first few weeks feel like a trial run on both sides. The company is seeing if this hire is still a good fit for the position and the employee is checking to be sure they want to continue with the role. This is where the concept of onboarding is crucial. Onboarding is the process in which new employees […]

Dress for Success

Have you ever caught a glimpse of what an individual was wearing and asked yourself “what makes them think that was a good idea?” You probably have. Now, one would imagine that most of these poor decisions would not make it to the front door of a recruitment office, right? Well, sometimes that’s incorrect. There’ve been occasions where we have refused to conduct interviews because the candidate presented to the office with less-than-appropriate attire. One memorable example was a candidate for a bedside clinical position presenting themselves in a t-shirt and animal-print leggings. We really need to consider the impression […]

Joy’s Journey Through the Workplace

We recently met with one of our openly transgender employees and decided it would be fantastic to feature her in one of our articles. For us, it was a unique opportunity to write about a topic we had never done before. Our employee was excited to discuss her journey with us. It was so refreshing to meet someone so transparent, so resilient, and so positive. Joy began relaying her story to us by taking us back to 2007. She had been working at a major furniture retailer as a customer service manager. At that time, before disclosing to her vice […]

Bringing Just Culture to Your Workplace

An employee is running late and parks out front of the office building, runs inside to punch the time clock, and then returns to their car to park in their assigned area, The employee arrives to their department ten minutes after their shift starts. Sound familiar? We’ve all experienced the situation where we are disciplined for an action or behavior that we may or may not have full control over. Maybe we’ve also experienced the other side of the table – doling out the punishments rather than receiving them. It certainly is easy to take control of one, two, or […]