Consider The Weekend

Human Resource management must carefully monitor the labor relations and regulations in all of the geographic regions where they hire. A trade union or labor union is an organization dedicated to promoting employee rights and improving employee welfare in a given organization or industry; it’s the fulcrum of labor relations. It is imperative to closely monitor changes in labor relations, both to understand the most recent hiring practices and to ensure compliance with union rules and regulations. The prevalence of unions, both from a geographic and industry standpoint, often significantly impacts the welfare and wage positions of a substantial number […]

The Ethical Workplace

What makes a workplace an ethical workplace? “Ethics” invokes thoughts of someone knowing and acting on what is right or fair. This is true even when thinking about an organization. The concept of ethics sits on a basis of common understandings of four areas: Transparency, Honesty, Confidentiality, and Protection of Rights. Transparency deals with the level of trust in the stakeholder / organization relationship. Being transparent means a company is committed to releasing detailed information about their processes and transactions to stakeholders: those individuals who have an interest in the company’s performance. A natural progression of transparent actions and communications […]

The Importance of Work-Life Balance

Managers are increasingly aware of the importance of promoting a healthy work-life balance for employees, which in turn, increases job satisfaction. However, with so many advances in technology over the past several decades, achieving this balance has been much more difficult. The advantages in the way people access information, communicate with one another, and complete tasks have allowed for flexibility in the workplace, but they have also diminished the distinction between work and family. I recall while working in the Netherlands, my immediate manager was based in Bangkok, Thailand, and the company headquarters was based in Glenview, Illinois. Back then, […]

Workplace lnvestigations How to handle the ‘He Said / She Said’ situation

Nothing halts an investigation like the he said/she said situation. So what happens when a line of questioning hits this wall? How do you make sure that you get the whole picture? How do you know where the truth ends and personal perception begins? Most notably, how do you make sure you don’t get wrapped up in the stories? It’s important to remember that an employee should not face disciplinary action unless there is concrete evidence to support the need. Likewise, if an investigation is deemed inconclusive and no action is taken the employer runs the risk of liability for […]

Conlicts? Try Alternative Dispute Resolution

Nearly all disputes between employees and their managers (or the company for which they work) can be resolved through forthright, honest communications. But in a fast-moving, complex business environment, conflicts and differences can arise which need the intervention of someone who is not directly involved. For those occasions, some organizations provide a formal process of resolution that can involve up to five steps. Alternative Resolution is an internal process that allows employees to resolve employment disputes with the company in confidence and without fear of reprisal. What kinds of disputes are covered? In general, any dispute that arises from a […]

Applying Al-Anon Teachings at Work

A passage from Al-Anon text reads, “Let me reflect how much damage I may have done, and may still do, by saying the first thing that comes to mind. Let me realize that the worst reaction of unbridled anger falls upon me. What I say in a single moment of uncontrolled rage can have inconceivable long-range consequences.” Reading this in the morning, and then again a few hours later, the words began to sink in. I might add that while these sentences are not necessary intended for the workplace, there is certainly an ability to apply them so. While it […]

Coaching and Counseling

Most people in business can relate to this situation: There’s a person on your team or in your department who you enjoy working with and who shows true potential. This same person also has room for polishing. Let’s say this employee’s demeanor around the office is very pleasant and engaging but her customer-service skills are less than stellar. You know she’s teachable but she can also be defensive and/or sensitive. Your next counseling technique could save or destroy a chance for this employee to stay with the team. If she does stay, your coaching tactics will determine whether or not […]

Change Management

Think of a time when you had to manage someone’s expectations on something that was changing. It can be something from work – a change in process or a change in staff, perhaps. It can also be something on a smaller scale – a change in logistics for a family gathering or community fundraiser. In either element, change management always plays a part. Organizations will always see ebbs and flows in their methods and processes. Change is tough for most people – it can be challenging, worrisome, and intimidating. How do we face change in our organization, manage all shifting […]

Time Management

I am finding myself saying more often these days that “time is our most precious commodity.” Maybe it seems that way since I am growing older, and it feels like I am running out of time. Pressure at home to spend quality time with my husband, with family and friends, for maintaining a home, etc; and pressure at work where there is increased pressure to deliver on commitments and to achieve more with fewer resources. Lately, it seems that by Friday afternoon, reflecting back on the work week, there remains tasks undone, and not only in the office. I decided […]

What Makes a Top Employer?

More often than not, employees worry about what they need to do for their manager. What do they need to do to keep themselves in the good graces of their boss, to get to that next level, or most basic and important, to keep themselves employed. We’re going to flip the script this week: Let’s explore what makes a good employer. What do top companies do to make sure they attract the quality of individuals they wish? How do they keep them for the long run? How do you make a destination employer? There are many opinions about what makes […]